Best Auto Repair, Clovis

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Call us for all your car needs! 559-325-9585

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Car Warranty Scams Questions and Answers

Q: Is there a car warranty scam?
A: Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line. Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.

Q: What do I do if I fell for a car warranty scam?
A: There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.

Q: Who is behind the auto warranty scam calls?
A: Regulators allege the fake auto warranty calls, which scam customers out of financial and personal information, originate from a ring run by Roy Cox Jr., Aaron Michael Jones and Sumco Panama companies.

Q: How do you check if your car warranty or vehicle insurance has really expired?
A: If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.

Discover More About Appointments and Repair Services At Circle Automotive in Clovis

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ASSOCIATIONS

  • ACDelco
  • ASE (Automotive Service Excellence)
  • Jasper
  • AAA Approved Auto Repair
  • ASE Master Technician
  • Car Care Aware

Testimonials

  • Chris helped me with my vehicle, and he was thorough, professional and very helpful! We highly recommend this business, as they have exceptional customer service!
    , 06/23/2022

  • We came in to have our car fixed and since then our car has ran well!
    , 07/21/2020

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    Blessed to have come upon this shop. My family and I were on a road trip from New York and our car broke down near Clovis at 8pm on Friday. Our Honda Odyssey couldn't take the hilly up and downs of the Cali hills. AAA towed us to this shop but since it was late we would have to wait till the morning to talk to anyone about the work. The shop says it's only open weekdays and Saturday by appt. So we decided we would come in the morning and possibly someone would be there working. We came back the next morning and John was there. He is a very generous and caring man. He decided to look at our car to see what's wrong and ended up helping us out. The day before, we already were thinking the road trip is down and out, and the super old car is dead. Everything was amazing, from the service to the conversations. Huge thank you to John!!
    , 07/20/2020

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    We've gone to Circle Automotive a few times, and each time we received excellent service with a friendly staff.

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    First time to use Circle Auto service, read reviews and chose to go there. I wasn't disappointed. Very good job, took care of my AC. Done in one day. Very happy. Will go there again if needed.

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    Very trustworthy and dedicated owners and mechanics. They are very fair in their pricing. They are also thoughtful about diagnostics and figuring out exactly what your car needs. They never offer things that you don't need. In fact, many times I have had other dealers and mechanics recommend services and then bring it to Circle Automotive for a 2nd opinion and have them tell me that they didn't think it was necessary. They have definitely earned my trust.